FAQs
Answers to frequently asked questions about SAM, RAM, IoT solutions, telematics, GPS tracking and digital construction processes. Quickly explained, easy to understand and to the point.
syniotec - General
What does syniotec stand for?
The name syniotec is made up of the slogan “We synchronize you with the possibilities of the future through IoT solutions and the highest technical standards.” syniotec stands for the combination of innovative technology with practical solutions for the construction and rental industry.
syniotec is based in Bremen and develops digital tools that make construction processes more efficient, transparent and economical. The core products – SAM (Smart Asset Manager) and RAM (Rental Asset Manager) – combine modern software with IoT technology and enable fully networked equipment management.
What does syniotec do?
syniotec develops cloud-based software and IoT products for construction companies and construction machinery rental companies. The aim is to manage machines, personnel and projects digitally – with real-time data, automated processes and centralized control.
What does syniotec offer?
syniotec offers three specialized product lines:
- SAM (Smart Asset Manager) – a software solution for construction companies for the digital management of machines, equipment, personnel and construction sites. SAM supports fleet management, resource planning, accident prevention documentation and much more
- RAM (Rental Asset Manager) – a software for construction equipment rental companies to manage the rental fleet, bookings, returns, damage recording and monitoring of availability, locations and operating hours
- IoT – a dedicated product line of telematics hardware for tracking, operational data acquisition and AI-supported damage detection for RAM
In addition, syniotec personally supports its customers during onboarding, assists with the installation of hardware and offers workshops on software implementation and the integration of AI use cases in the construction process.
The aim is not just to provide tools, but to enable real digital transformation – practical, efficient and tailored to the needs of the industry.
What advantages does syniotec offer me?
syniotec helps construction companies and machine rental companies to make their daily processes more efficient, more digital and clearer.
The most important benefits include
- Centralized control of machines, personnel, projects and transports
- Live tracking and transparent device locations thanks to in-house telematics
- Digital UVV inspections, maintenance and logs – available at any time
- Automatic cost center assignment for simplified billing
- Reduced coordination effort thanks to intelligent scheduling and calendar functions
- AI-supported damage detection to objectively document returns
- Fast implementation with personal support during onboarding, installation and integration of existing systems
syniotec combines software for construction companies, software for machine rental companies and IoT from a single source – for measurable time and cost savings in the construction industry.
Are there any jobs or vacancies to fill?
Yes. syniotec is growing continuously. You can find open positions at syniotec.de/karriere or on platforms such as LinkedIn or Indeed.
What technical requirements do I need to use syniotec’s solutions?
An internet-enabled device (PC, tablet, smartphone) and an up-to-date web browser are sufficient for SAM or RAM. Additional telematics hardware that communicates with the software is required for GPS tracking.
Can I also use SAM or RAM on the move?
Yes, SAM and RAM are completely web-based and can be used on any smartphone or tablet in the browser. There are additional apps for certain functions.
How up-to-date is the data in SAM or RAM?
The data is transmitted in real time – e.g. location, operating status or test results. When used offline, the app synchronizes automatically as soon as a connection is re-established.
Is there a minimum contract term?
The contract terms vary depending on the package and company size. Individual advice is provided during the quotation process.
What does a typical customer project with syniotec look like?
A customer project at syniotec starts with a joint meeting in which we discuss your individual requirements, processes and use cases. On this basis, we develop a suitable setup and select the appropriate SAM or RAM package. We then set up the software for you. If you wish, we can also provide support with the installation of the telematics hardware.
Your personal contact will guide you through the entire project – including onboarding and practical workshops for all employees who will later be working with the software. We are also at your side after the go-live: with continuous support, regular software updates and, if desired, a weekly online call for support and optimization.
What does a typical customer project with syniotec look like?
A customer project at syniotec starts with a joint meeting in which we discuss your individual requirements, processes and use cases. On this basis, we develop a suitable setup and select the appropriate SAM or RAM package. We then set up the software for you. If you wish, we can also provide support with the installation of the telematics hardware.
Your personal contact will guide you through the entire project – including onboarding and practical workshops for all employees who will later work with the software. We are also at your side after the go-live: with continuous support, regular software updates and, if desired, a weekly online call for support and optimization.
Are there references or sample projects with customers?
Yes. syniotec works with well-known companies such as Strabag, Stehnke and Kurt König. Success stories can be found on the website at syniotec.de/references.
How does syniotec help with the digitalization of my construction company?
syniotec offers not only software and hardware, but also strategic consulting, workshops and individual support for digital transformation.
Which industries does syniotec support?
syniotec primarily supports construction companies and construction machinery rental companies. The solutions are specially developed for the construction industry to digitally manage processes relating to machines, projects and personnel. The software and IoT hardware is tailored to the requirements of construction companies, rental companies and dealers of construction machinery.
How does integration with existing systems work?
syniotec enables integration with existing systems such as ERP, accounting or other tools. As part of the onboarding process, syniotec analyzes the individual requirements together with the customer and ensures the technical connection. Interfaces and APIs ensure smooth data exchange. As customer feedback shows, set-up is usually quick and straightforward.
Which languages are supported?
The syniotec software is currently available in German and English. Other languages can be supported on request, especially for international customer projects.
Is there a free trial period or demo?
Yes, syniotec offers a free demo. Interested parties can request a non-binding presentation of the software and IoT solutions to get to know the functionality and benefits. Further steps such as test phases are arranged individually.
How are updates and new functions provided?
Updates and new functions are provided regularly and automatically as part of the cloud service. Customers therefore benefit continuously from improvements, new features and security updates without having to take any action themselves. syniotec informs customers about changes via email or customer support.
SAM - Software for construction companies
What are the basic functions of SAM?
SAM offers functions for the digital management of machines, equipment, personnel and projects. These include equipment planning, transport scheduling, technical checks, automatic cost center assignment, calendar overview, time recording and reports.
What roles are there in SAM?
In SAM, users can be assigned different roles, e.g. dispatcher, project manager, warehouse manager or administrator. The rights and visibility are configured on a role basis.
What is SAM?
SAM stands for Smart Asset Manager – a cloud-based software from syniotec for construction companies. It enables the central management of machines, equipment, personnel, transportation and projects.
What does SAM cost?
The costs for SAM depend on the scope of the modules booked, the number of users and the number of devices. Prices are available on request via syniotec.com/free-quote.
Can I buy or rent SAM?
SAM is provided in the SaaS model (Software-as-a-Service). You rent the software on a monthly basis and benefit from regular updates, support and further development.
What are the advantages of SAM?
SAM reduces manual effort, improves transparency and optimizes the utilization of your machines and teams. You can keep an eye on everything – from the warehouse to the construction site.
How does SAM work?
SAM runs entirely in the web browser. You log in via a login and plan, organize and document everything centrally – without any local installation.
How do I install SAM?
No software installation is required. SAM is cloud-based and can be used immediately via a modern web browser.
Do I have to register for SAM?
Yes, registration takes place as part of the onboarding process together with the syniotec team, who will guide you through the setup process.
Can syniotec help me with the installation of the SAM?
Yes. syniotec offers personal support with setup, user administration, data transfer and training for your team.
What if a function I need is not included in SAM?
syniotec examines individual requirements and can develop additional functions or suggest alternative solutions in the existing system.
How can I access SAM?
You can access SAM via any internet-enabled device (laptop, tablet, smartphone) and an up-to-date browser. Access is password-protected.
How many people can use SAM?
SAM is scalable for any number of users. You can integrate your entire team – with individual roles and access rights.
Can the users of SAM have different roles?
Yes, SAM allows the assignment of individual roles with specific rights – usually these are dispatchers, project managers or site managers.
What technical requirements do I need to use SAM?
All you need is an internet connection and a modern web browser. For live tracking, syniotec telematics is also recommended.
Can I set up SAM on a position/role basis?
Yes, content, functions and visibility can be controlled based on role, location or business unit.
When is SAM worthwhile for my company?
The cost-effectiveness of SAM depends, among other things, on the number of machines, projects and employees you have. You can get a concrete estimate using our savings calculator at syniotec.de. SAM has a modular structure and adapts flexibly to the size of your company.
What is digital disposition?
Digital scheduling means that machines, equipment, transportation and personnel are planned and allocated centrally with software support – efficiently and transparently.
How do I plan transportation with SAM?
In SAM, you can digitally record and assign shipments including driver, carrier, time window and destination – with automatic notification.
Can I plan projects for the long term?
Yes, in SAM you can plan projects weeks or months in advance – with a view of personnel, machines and warehouse resources.
Can I link personnel to specific machines?
Yes, employees can be assigned to specific machines, projects or columns – for precise resource planning.
Can I organize internal and external transport?
Yes, SAM distinguishes between internal and external transports and allows complete digital planning in each case.
How do I request construction machinery for specific projects?
You can request machines on a project basis via the requirements planning function. Availability is automatically checked and assigned.
Does SAM offer time recording for my employees?
No. A classic time recording function is not currently part of SAM. The focus is currently on staff deployment and availability planning – not on minute-by-minute time recording.
However, SAM can be connected to external time recording systems via open interfaces.
The further development of SAM is important to us – and integrated time recording is a topic that we are actively examining and intend to implement in the future.
Does SAM offer a column function for my employees as well as for construction machinery and equipment?
Yes, you can define fixed columns of personnel and machines and plan them as a unit or assign them to projects.
Is there a calendar view for projects?
Yes, all assignments – from projects to transportation to maintenance – are displayed in a clear calendar view.
Is there a separate device profile for each machine? What information is on it?
Yes, each device has a digital profile with information on location, type, operating data, test status and telematics status.
Can I carry out technical checks in SAM?
Yes, SAM allows you to carry out, document and remind technical inspections – including an export function.
Can construction machinery be planned collectively and grouped?
Yes, devices can be grouped by location, type or project and planned together.
Can I automate my cost prescription?
Yes, SAM enables the automatic assignment of devices and expenses to cost centers – based on location or project.
Can I export construction site reports as a PDF?
Yes, you can generate and save site reports, test logs and device statistics as PDF files.
Can I organize my storage spaces?
Yes, SAM offers storage location management in which devices are digitally assigned and organized.
How do I carry out a technical inspection in SAM?
You use digital forms in SAM, check predefined points and save the result directly in the device dossier.
Can I register my devices myself?
Yes, devices can be recorded and edited manually in SAM.
What type of devices are recorded in SAM?
All types of equipment can be recorded in SAM – from large machines to small tools.
How are small appliances recorded?
Small devices can be managed via QR tags or passive telematics (e.g. TOOL-TAG) and assigned to locations or persons.
Can I manage / organize my staff via SAM?
SAM provides a central overview of all employees – with shift planning, qualifications, absences and project assignment.
What personnel data is recorded in SAM?
You can store relevant information about your employees in SAM – for example name, role, location, working hours, absences, qualifications and project-related assignments. The data is used for resource planning, overview and availability.
Who views the personal data?
Access to personnel data is role-based in SAM. Only authorized users see the information relevant to their role. Sensitive data is protected by assigning specific rights.
Is it role-specific who can see this data?
Access rights to personnel data are assigned individually. Only authorized roles see sensitive information.
Can I see staff availability?
Yes, the availability of employees can be viewed in the calendar and in the personnel overview.
Can I see where my staff are working?
The location of each employee is displayed in the project calendar and in the personnel overview.
How does syniotec help with UVV inspections?
SAM supports the digital execution and documentation of UVV and safety inspections. The results are automatically saved in the device dossier and can be exported as a PDF.
How can I test SAM?
You can request a free consultation or demo via syniotec.de/kostenloses-angebot. The team will guide you through the functions and answer all your questions about implementation.
What functions are included in SAM?
SAM (Smart Asset Manager) from syniotec is a software solution for construction companies for the digital management of machines, equipment, personnel and construction sites. The most important functions include:
- Fleet management: overview of machine and equipment inventory, including location, availability and condition
- Dispatching & resource planning: digital planning of machines, personnel and transportation with calendar and drag-and-drop function
- Technical inspections & UVV: Digital logs for legally required inspections with reminder function
- Cost center allocation: Automatic allocation of machine and equipment costs to projects or construction sites
- Live tracking: GPS-supported location tracking and production data acquisition with connected IoT hardware
- Maintenance management: planning, documentation and evaluation of maintenance work and service calls
- Personnel planning: management of employee assignments, absences and qualifications
- Damage documentation: recording damage directly in the app
SAM has a modular structure, is web-based and can be integrated into existing systems via open interfaces (APIs).
How does the integration of SAM with other systems work?
SAM offers open interfaces (APIs) for connection to ERP, accounting and time recording systems. The integration is supported by the syniotec team.
Is there a mobile app for SAM?
Yes, SAM is web-based and can be used on any smartphone or tablet in the browser. A supplementary app is available for certain functions.
How are updates and new functions provided?
Updates and new features are provided automatically and without interruption as part of the cloud service.
How is support for SAM organized?
syniotec offers personal support by telephone, e-mail and online meetings as well as regular training courses and workshops.
Which languages does SAM support?
SAM is currently available in German and English. Other languages can be provided on request.
Is there a test phase for SAM?
Yes, a free test phase or demo can be set up on request.
How can I have my team trained for SAM?
syniotec offers onboarding workshops and individual training for all user groups.
What hardware is required for SAM?
An internet-enabled device is all you need to use SAM. For live tracking, syniotec telematics hardware is required.
RAM - Software for construction machinery rental companies
How does syniotec help with UVV inspections?
RAM supports the digital execution and documentation of UVV and safety inspections. The results are automatically saved in the device dossier and can be exported as a PDF.
From how many machines or employees is RAM worthwhile?
RAM is worthwhile if you regularly rent out construction machinery and want to reduce manual processes. The cost-effectiveness depends on the number of machines, the administrative effort and the number of rentals. You can get an initial estimate with our savings calculator at syniotec.de.
How can I test RAM?
You can request a free demo or consultation via syniotec.com/free-quote. The syniotec team will show you all the functions and answer your questions about the introduction.
What are the basic functions of RAM?
- Digital rental processing (request to return)
- Disposition and planning board via drag-and-drop
- Customer and machine management
- Digital handover protocols with photos and signature
- AI-supported damage detection
- Maintenance and inspection management
- Billing, quotation and invoicing
- Mobile use and interfaces to ERP/telematics
What roles are there in RAM?
Various user roles can be defined in RAM from syniotec – depending on the area of responsibility in the company. The most important roles are
- Dispatcher – plans machines, personnel and transportation
- Workshop – carries out maintenance and technical inspections
- Accounting – accesses cost centers, invoices and evaluations
- Driver – sees assigned assignments and reports damage
- Management – receives an overview of projects, capacity utilization and KPIs
Access rights can be controlled on a role basis and can be customized.
What is RAM?
RAM (Rental Asset Manager) is a cloud-based software from syniotec for construction machinery rental companies. With RAM, you digitize the entire rental process – from the request to the handover to the return and billing. The software runs in a web browser, without local installation.
What does RAM cost?
The costs for RAM depend on your package, the number of machines and users. For an individual quote, please use syniotec.com/free-quote.
Can I buy or rent RAM?
No. RAM is a SaaS solution (Software-as-a-Service) and is provided in a flexible rental model – including hosting, updates and support.
What are the advantages of RAM?
- Automation of all rental processes
- Time and cost savings through digital processes
- Objective damage detection with AI
- Improved utilization of the aircraft fleet
- Less paper and manual errors
How does RAM work?
RAM is cloud-based and runs in any web browser. You log in online and can control all rental processes, device information and handovers centrally – without installation.
How do I install RAM?
RAM does not need to be installed locally. You use the application directly in the browser. Additional telematics is recommended for live data.
Do I have to register for RAM?
No, independent registration is not necessary. You will receive your access data directly from syniotec as part of the onboarding process. The team will accompany you personally during setup and help you to get RAM ready for your company.
Will syniotec help me set up RAM?
Yes, you will receive personal support – from setup and integration of existing data to training and hardware installation.
What if I am missing a function in RAM?
If you are missing a function, syniotec will check expansion options or show you existing alternatives in the system.
How can I access RAM?
RAM is web-based and works on any internet-enabled device – PC, tablet or smartphone. For live tracking, syniotec telematics is recommended.
How many people can use RAM?
RAM can be configured for any number of users – e.g. dispatchers, workshop staff, field service or management.
What technical requirements do I need for RAM?
All you need is Internet access and an up-to-date browser. For localization & damage detection you need the syniotec telematics.
Can I set up RAM based on role or location?
Yes, content and functions in RAM can be customized by role, location or business unit.
Can I document handovers and returns?
Yes, RAM offers a fully digital handover protocol with photo documentation, comments, damage check and signature.
How does AI-supported damage detection work in RAM?
RAM uses artificial intelligence to automatically detect scratches, dents and other damage on photos when the car is returned. The results are documented completely digitally – without any paper forms. This saves time, reduces manual inspection work, prevents disputes and ensures objective results. Automated damage detection enables 100% accurate billing, which increases the economic utilization of your machines and reduces costs at the same time.
Can I export rental documents and test reports to RAM?
Yes, you can export all handovers, inspection reports, usage reports and billing bases as PDF files.
Which machine types can I manage in RAM?
RAM is suitable for all types of machines – from large construction machines and containers to small appliances with QR tags.
How does RAM help with UVV inspections?
RAM supports you in the planning, execution and documentation of UVV and safety inspections. The results are automatically saved in the digital device profile and can be exported as a PDF at any time. This allows you to keep track of the inspection status of your entire rental fleet.
How can I test RAM?
You can request a free demo at syniotec.com/free-quote. Our team will show you the most important RAM functions, address your requirements and answer all your questions about implementation and integration.
What functions are included in RAM?
RAM (Rental Asset Manager) is a cloud-based software solution for construction machinery and equipment rental companies. It digitizes the entire rental process and enables efficient management of machines, customers, assignments and billing. The most important functions at a glance:
- Rental processing: Digital process from inquiry to return, including handover reports with photos and signature.
- Scheduling & planning board: Clear deployment planning of machines, transports and resources via drag-and-drop.
- Customer management: Structured overview of all customer data, contact persons, contracts and documents.
- Equipment management: Management and live tracking of machines, automatic recording of operating hours, geofencing and theft notifications.
- Article management: Management of accessories and consumables with individual price lists and project assignment.
- Technical inspections: Digital test reports with photo documentation and signature, automated reminder functions.
- Maintenance management: Planning and documentation of maintenance and service calls.
- Billing & documents: Creation of quotations, invoices and delivery bills, automatic dispatch and export options.
- Mobile app & AI functions: Digital handovers and inspections directly on the construction site, optionally with AI-supported photo evaluation (e.g. for operating hours, tank level or damage).
- Interfaces & integration: Connection to ERP systems and telematics solutions via open standards such as AEMP 2.0.
RAM enables fully digital control of all relevant processes – for greater efficiency, transparency and less manual work.
What functions are included in RAM?
RAM (Rental Asset Manager) is a cloud-based software solution for construction machinery and equipment rental companies. It digitizes the entire rental process and enables efficient management of machines, customers, assignments and billing. The most important functions at a glance:
- Rental processing: Digital process from inquiry to return, including handover reports with photos and signature.
- Scheduling & planning board: Clear deployment planning of machines, transports and resources via drag-and-drop.
- Customer management: Structured overview of all customer data, contact persons, contracts and documents.
- Equipment management: Management and live tracking of machines, automatic recording of operating hours, geofencing and theft notifications.
- Article management: Management of accessories and consumables with individual price lists and project assignment.
- Technical inspections: Digital test reports with photo documentation and signature, automated reminder functions.
- Maintenance management: Planning and documentation of maintenance and service calls.
- Billing & documents: Creation of quotations, invoices and delivery bills, automatic dispatch and export options.
- Mobile app & AI functions: Digital handovers and inspections directly on the construction site, optionally with AI-supported photo evaluation (e.g. for operating hours, tank level or damage).
- Interfaces & integration: Connection to ERP systems and telematics solutions via open standards such as AEMP 2.0.
RAM enables fully digital control of all relevant processes – for greater efficiency, transparency and less manual work.
Which languages does RAM support?
RAM is currently available in German and English. Other languages are available on request.
How are updates and new functions provided?
Updates and new features are automatically installed as part of the cloud service. You always benefit from the latest functions without any additional effort.
How does the integration of RAM with other systems work?
RAM offers open interfaces (APIs) for connecting to ERP, accounting and telematics systems. The syniotec team supports you with the integration.
Is there a mobile app for RAM?
Yes, RAM is web-based and can be used on any smartphone or tablet in the browser. A supplementary app is available for certain functions.
How can I have my team trained for RAM?
syniotec offers individual training and onboarding workshops for all user groups.
Can I customize RAM for different locations and business units?
Yes, RAM can be configured based on role and location. Content and access rights can be customized.
Telematics & tracking for construction machinery
How does syniotec use telematics?
The telematics solutions from syniotec automatically record location data, operating hours and machine statuses. This data flows into processes such as cost center allocation, maintenance planning, logistics or damage detection – thus ensuring greater transparency and efficiency.
What are tags?
Tags are small markers that are attached to devices or tools. They contain QR codes, NFC and/or RFID technology. You can scan the tag via the syniotec app and access the digital device profile directly.
What are tags for?
Tags can also be used to uniquely identify and manage small devices without a power source. They enable quick access to information via QR code or contactless via NFC/RFID – e.g. for stocktaking, inspections or warehouse management.
Can I use existing telematics from other manufacturers?
Yes, in many cases existing telematics can be integrated into SAM or RAM via open interfaces. syniotec checks compatibility during onboarding.
What is GPS?
GPS stands for “Global Positioning System” – a satellite-based positioning system. The telematics boxes from syniotec use GPS data to transmit the location of your machines to SAM or RAM in real time.
How can I track my excavator?
Install a syniotec box such as CORE or EDGE on the excavator. The box sends data such as GPS position and operating time to SAM or RAM – for seamless digital tracking.
What is a telematics box and how does it work?
A telematics box is a device that is installed on machines. It records data such as GPS location, operating hours and machine status and transmits this in real time via mobile radio to the SAM or RAM software.
What is IoT?
IoT stands for “Internet of Things”. It describes the networking of devices via the internet. At syniotec, this means that machines and devices automatically send data to SAM or RAM – e.g. on location, usage or maintenance requirements.
What is a geofence?
A geofence is a digital area on the map in SAM or RAM. When a machine enters or leaves this area, a notification is automatically triggered.
How can I create geofences?
Yes, in SAM and RAM you can create, manage and assign any number of geofences to devices – e.g. for theft protection or location monitoring.
Can I see where my machines are located?
Yes, in the map view of SAM or RAM you can see all machine locations in real time – including history and location history.
Can I also find my machines by location or project?
Yes, you can use filter functions to search by location, project name or device type – or zoom in on the map.
Which telematics boxes does syniotec offer?
syniotec offers various telematics devices such as CORE, EDGE, LITE or VOLT – depending on the area of application. They are suitable for construction machinery, vehicles, containers or tools and automatically send relevant data to SAM or RAM.
Why do I need telematics as well as software?
The SAM and RAM software solutions only develop their full potential in combination with telematics. This is the only way to automatically record machine and device data such as location, usage or condition – without any manual input. This saves time, reduces errors and automates processes such as cost center allocation, maintenance and handover documentation.
Is there telematics for excavators?
Yes. syniotec offers special telematics boxes such as CORE or EDGE for large construction machines such as excavators. These record GPS data, operating hours and – depending on the model – also CAN bus information for precise machine analysis.
Is there telematics for vibratory plates?
Yes. syniotec also offers suitable solutions for small construction machines such as vibratory plates – e.g. passive tags or power-independent trackers such as VOLT or TOOL-TAG. These can be used to digitally document location and use.
Is there telematics for add-on parts?
Attachments such as buckets, grippers or milling cutters can be equipped with passive tags or Bluetooth beacons. This makes it possible to track where they are at any time, how often they have been used and which project they belong to.
Is there telematics for drills?
Yes. syniotec uses passive solutions, e.g. TOOL-TAGs or QR tags, for handheld devices such as drills. They enable easy recognition, linking to projects and digital inspection and maintenance history.
Can I retrofit my existing machines with syniotec telematics?
Yes, almost all machines can be retrofitted with syniotec telematics – regardless of the manufacturer. The selection of the right box depends on the machine type and the desired data.
How does retrofitting with telematics work for machines without a power connection?
For devices without their own power supply – such as containers, attachments or smaller devices – syniotec offers battery-powered trackers such as VOLT or SOLAR as well as passive tags that can be read via QR or Bluetooth.
How long do the batteries in syniotec telematics solutions last?
The runtime depends on the device type. VOLT trackers have a battery life of up to 5 years. Passive tags do not require a power supply.
Can I follow several machines live at the same time?
Yes, all active machines are displayed on a map in SAM and RAM. You can filter by location, project or machine type – also via mobile app.
Can I have the period of use of my machines recorded automatically?
Yes. syniotec telematics devices automatically record when and for how long a machine was in use. This data is documented in SAM or RAM and is available for reports or invoicing.
How does syniotec protect my machines against theft?
With GPS tracking, geofencing and real-time notifications, unusual movements are detected and reported immediately.
What is the difference between active and passive telematics from syniotec?
Active telematics: Transmits data automatically and in real time (e.g. CORE, EDGE).
Passive telematics: Data is recorded manually by scan (QR/NFC/Bluetooth) (e.g. TOOL-TAG, QR-TAG).
How do syniotec’s passive tags work?
Passive tags such as the TOOL-TAG or QR-TAG are attached directly to the device or tool. They contain a QR code or NFC chip. If an employee scans the QR code with the syniotec app or holds their smartphone up to the tag (with NFC), the corresponding device profile is called up in the SAM or RAM software.
This makes it easy to identify, document and assign devices to projects or locations, for example – without any active data transmission or power supply.
What is telematics?
Telematics is the combination of telecommunications and IT. In the construction industry, it refers to systems that digitally network machines, vehicles or devices via GPS and mobile data connections. This allows locations, operating hours, statuses or movements to be recorded and evaluated in real time.
At syniotec, telematics is used to efficiently manage machines, prevent theft, plan maintenance cycles and automate statutory inspections. The recorded data is integrated directly into the SAM or RAM software solutions and is available to all relevant roles – from the dispatcher to the management.
Which trackers does syniotec offer?
syniotec offers a wide range of trackers for the digital tracking and management of machines, vehicles, equipment and containers in the construction and rental industry. The trackers can be divided into two main categories: active telematics trackers and passive trackers.
Active telematics trackers from syniotec:
- DOT: Bluetooth tracker for locating attachments and small machines without their own power supply.
- EDGE: GPS tracker with power connection, ideal for large construction machines.
- CORE: Tracker for recording and evaluating CAN bus data such as operating hours, speed or fuel consumption.
- LINK: Telematics device for GPS tracking and runtime recording for devices without power supply.
- OBD: Plug-and-play tracker for vehicles with an OBD interface, e.g. vans and trucks.
- LITE: Compact GPS tracker for basic location monitoring.
- VOLT: GPS tracker with particularly long battery life for mobile objects without power supply.
- SOLAR: Solar-powered tracker for containers, construction fences or non-electrified assets.
Passive trackers and tags from syniotec:
- TAG: Passive tracker for recognition via Bluetooth scanner or app.
- TOOL-TAG: Special day for tools and small appliances.
- QR sticker: Sticker with QR code for manual identification via the app.
- Chain TAG: Tag for tracking chains or other objects that are difficult to track.
These trackers can be combined with the syniotec software (SAM or RAM) to automatically record and digitally manage locations, operating times, maintenance requirements and usage data.
What advantages does syniotec telematics offer?
- Automatic recording of location, usage and operating hours
- Real-time transparency across all machines and devices
- Efficient maintenance planning and cost center allocation
- Theft protection through geofencing and GPS tracking
- Integration with SAM and RAM for seamless processes
Which machines and devices can I equip with syniotec telematics?
All standard construction machinery, vehicles, containers, tools and attachments can be retrofitted with suitable syniotec solutions.
How fast is the installation of a telematics box?
Installation usually takes less than an hour per machine. The syniotec team provides support with selection and installation.
Is there a mobile app for telematics tracking?
Yes, all data can also be accessed on the move via the syniotec app. Location, usage and notifications are available at all times.
How can I automatically record the period of use of my machines?
Active telematics devices automatically document when and for how long a machine was used. This data is available for reports and invoicing.
Further services
How is AI used in the construction industry?
Artificial intelligence helps to automate processes on the construction site and make data-based decisions. Typical applications include automatic damage detection via image analysis, optimization of logistics routes or the prediction of maintenance requirements. syniotec uses AI to analyse machine photos during handovers and returns, among other things.
What if we are already using other software?
This is not a problem. syniotec supports parallel use and offers data synchronization via APIs. If required, we can accompany the migration or data import from existing systems.
How does onboarding with syniotec work?
Onboarding is structured and personal. In a joint kick-off, we analyze your requirements, set up the software, accompany the commissioning and train your team.
Does syniotec help with the introduction of the software in my company?
Yes, we check existing IT structures, advise on the connection and take care of the technical implementation – including interfaces, user administration and data import.
How does syniotec support the installation of telematics hardware?
Depending on your requirements, we can take care of the complete installation or train your team to install it themselves. Each piece of hardware is supplied with clear instructions – depending on the type, installation is carried out via screw connection, power supply or CAN bus.
How do I install a telematics box on my construction machine?
Each syniotec telematics box is supplied with simple step-by-step instructions. Depending on the device type, installation is carried out using a screw connection, power connection or CAN bus connection.
Does syniotec offer training courses or workshops?
Yes, we offer training courses in person or online – individually tailored to roles such as dispatchers, site managers or warehouse managers. Video tutorials and live demos are also available.
Can I develop my own AI use cases with syniotec?
Yes, together we will analyze your data situation and identify meaningful use cases. We provide support with concept development and technical implementation.
How does a workshop on the integration of AI work?
Our workshops show practical AI applications in the construction environment – e.g. automated image analysis – and teach the basics, technical requirements and first steps for implementation in your own company.
How quickly will I receive support if I have problems with the software or hardware?
If support is required, syniotec responds quickly – usually by telephone. Critical issues are prioritized.
What training formats does syniotec offer for new users?
syniotec offers individual training courses, live demos, online sessions and video tutorials – tailored to the user’s level of experience.
How does syniotec’s technical support work?
Technical support is provided by e-mail, telephone or helpdesk system. Most requests are processed within 24 hours.
Is there personal support for the introduction of SAM or RAM?
Yes. syniotec accompanies you personally – from the first meeting to live operation. The introduction is a joint process, not a standard setup.
How long does it take for SAM or RAM to be ready for use?
As a rule, SAM or RAM is ready for use after a few days – depending on the size of the project, the number of users and the desired level of integration.
What is AEMP 2.0 and does syniotec support this standard?
AEMP 2.0 is an industry-wide standard for data exchange between construction machines and software solutions. syniotec supports AEMP 2.0 – this facilitates the connection of machines from different manufacturers and creates a uniform database.
