Erwentraut: From a lot of paper to efficient digital rental management
Erwentraut GmbH is a traditional company with a focus on the trade, service and rental of construction and municipal machinery. Since 2022, Maximilian Erwentraut has been driving forward the digitalization of the company as Managing Director. Change was particularly necessary in the area of construction machinery rental: Processes were inefficient, handwritten documentation led to misunderstandings and claims were difficult to prove. The solution? Comprehensive, digital rental management with RAM from syniotec.
in RAM
in the rental fleet
The challenge: Manual processes and a lack of traceability
Before the introduction of RAM, the rental process consisted of emails, copied documents and WhatsApp images. Customers complained about damage that was not clearly verifiable and machines were sometimes returned without refueling. This made efficient management virtually impossible.
Tomaz Borstnar, head of the construction machinery workshop at Erwentraut, emphasizes the advantages of the new solution: “Digitalization helps us enormously, whether it’s troubleshooting or locating machines. Customers often give us imprecise locations – now we can simply switch to the machine and immediately see where it is.”
The solution: Digital rental processes with software & telematics for the construction industry
In the search for a suitable software solution, the company Erwentraut by the dealer association bbi became aware of syniotec. After initial discussions, it quickly became clear that RAM offered the best digital solution for rental. Decisive advantages for Erwentraut included
- Digital handover protocols: Customers sign at the yard or receive the documents digitally for confirmation.
- Automated rental starts and ends: The rental starts as soon as the machine leaves the yard and ends when it returns.
- Integrated photo documentation with time stamp: damage and conditions are fully documented.
- Integration into the existing ERP system: invoices and rental processes run automatically and efficiently.
Maximilian Erwentraut emphasizes the time savings and transparency: “We save an enormous amount of time and our processes are much clearer. Every employee can access the information relevant to them. This makes us more efficient and also improves our customer service.”
Expansion through telematics: more efficiency and safety
In addition to the software, Erwentraut also opted for the integration of syniotec trackers. With now over 100 machines in the Rental Asset Manager precise location and utilization monitoring is essential:
- Live positioning for efficient scheduling
- Protection against theft through live GPS tracking
- Automatic billing based on actual usage
A company undergoing digital change
Since the introduction of software for construction machinery rental companies and syniotec telematics, the rental process at Erwentraut has changed fundamentally. Manual processes have been eliminated, workflows have been made more transparent and sources of error have been minimized. Employees now have a clear overview of machine availability, rental processes and condition documentation – all in one system.
Thanks to the combination of digital management and telematics, the company benefits from greater transparency, time savings and better machine control. The introduction of RAM has not only revolutionized rental management, but has also optimized the entire operational process and made it more efficient in the long term. With the clear goal of fully integrating RAM into the ERP system, Erwentraut is continuing on its path of digitalization.
“For us, the decision was absolutely right. Digitalization has made our rental process more efficient and saved us a lot of time and money. I can recommend RAM and syniotec to any company in the construction machinery industry that wants to develop further. ” – Maximilian Erwentraut