Georg Mehrtens Ingenieurbau: No more daily operations without the SAM AI Agent
Georg Mehrtens Ingenieurbau GmbH, based in Bramstedt, is a specialized service provider in road construction and civil engineering. With a modern fleet of machinery and decades of experience, the company delivers complex infrastructure projects.
As the fleet continued to grow, it became clear that existing equipment management processes were reaching their limits. To sustainably improve efficiency on construction sites, Mehrtens decided to digitally connect its fleet with syniotec.
The starting point: Excel sheets and endless phone calls
Before implementing syniotec, dispatching at Mehrtens was a complex and often unclear process. Machine locations were maintained manually in Excel spreadsheets. But since conditions on construction sites change constantly, this often meant that low-loader drivers and workshop staff had to search, ask around, and make multiple follow-up calls.
“Previously, we managed our equipment lists in Excel. That led to a lot of phone calls and, accordingly, a significant loss of time. In the long run, that simply wasn’t sustainable.”
– Steffen Mehrtens, Managing Director
The foundation: SAM software creates structure and transparency
The implementation started with tracking, using SAM as the central software platform. The benefits quickly became measurable:
- Small equipment and attachments can be located in real time
- Site managers immediately see where everything is
- Unnecessary coordination efforts are significantly reduced
Today, site management, workshop, dispatch, and executive management all work from the same data base.
Workshop manager Marco Wiecke sums it up:
“With SAM, I have a complete overview of our construction machinery and the entire fleet at all times — location, operating hours, maintenance, and more.”
For management, it has also become much easier to control utilization and identify available capacity.
SAM AI Agent in daily use
Building on this solid tracking foundation, Mehrtens implemented the next step: the SAM AI Agent.
The AI agent complements the software wherever fast and simple interactions are needed in day-to-day operations. If someone needs information such as the current location of a machine or its last inspection, they simply ask via a messaging service like WhatsApp — either by text or voice message.
What convinced the team most was the ease of use.
“In terms of handling, it’s super, super simple,” says Marco Wiecke. New employees don’t require training — they can start using it right away.
In the workshop, the AI agent has become an essential tool:
“I wouldn’t want to work without the AI assistant anymore. It’s like WhatsApp — just incredibly easy.”
Fast implementation and close collaboration
The smooth transition was also due to the straightforward onboarding process. The trackers were delivered quickly and installed directly in the workshop. Whenever questions arose, there were no long waiting times — just direct support from syniotec.
With the introduction of SAM as a central software and tracking platform, combined with the SAM AI Agent, Georg Mehrtens Ingenieurbau has significantly improved the transparency and efficiency of its equipment processes.
Less time spent searching, fewer coordination efforts, and a clearer overview of utilization now ease the workload across multiple departments — from the workshop to management.