A mission that serves you.
At syniotec, we understand that the success of our customers depends not only on our products, but also on our service, which includes various measures to ensure that you get the best out of our solutions.
Our customer service at syniotec
Personal support
We focus on individual support and personal service. Every customer has a contact person who takes care of any questions and concerns that arise. This customized support guarantees that you receive the best possible support.
Installation of telematics
Thanks to our simple and intuitive onboarding process, the workshop can equip the fleet with the hardware itself. On request, our experienced technicians will be on site to install the telematics solutions to ensure that everything runs smoothly and is optimally configured.
Workshops and training courses
Our workshops and training courses ensure that you can get the most out of our products. The installation of the telematics solutions is carried out together and the mode of operation is explained. Our experts are available to answer questions at any time.
Ongoing support
We are also available with ongoing support after the implementation has been completed to ensure that all requirements are met and that you receive the best possible support. From installation and training to a personal contact person: We are there for you right from the start.
The perfect support: the syniotec service app
The syniotec service app was specially developed by us to make the onboarding process as easy as possible for our customers. All that is required to use the application is a login with valid access data. As soon as you are logged in, you can immediately benefit from the various functions.
- Add equipment
- Edit equipment
- Use digital signatures
- Fast integration into our software
In short:
We work for you
We don’t want digitalization to become a construction site, we want the construction site to be digitalized. As a pioneer, we find quick and pragmatic solutions to problems. This makes us a companion and pioneer of new standards.
Cut the chaos on your construction site.
Software for construction companies
Easy to use and a complete overview for your construction company: Start digitizing and automating your processes with SAM today. More about SAM
Software for construction rental companies
RAM was developed specifically for the construction equipment rental industry. Analysis, tracking, digital handover reports: All in one software solution. More about RAM
Telematics for construction equipment
IoT devices for optimal tracking and fleet management. Key machine data is displayed directly in SAM & RAM. Suitable for every asset in your fleet. More about our IoT