A mission that serves you.

At syniotec, we understand that the success of our customers depends not only on our products, but also on our service, which includes various measures to ensure that you get the best out of our solutions.

Our customer service at syniotec

Personal Support

We focus on individual support and personal service. Every customer has a contact person who takes care of any questions and concerns that arise. This customized support guarantees that you receive the best possible support.

Installation telematics

Thanks to our simple and intuitive onboarding process, the workshop can equip the fleet with the hardware itself. On request, our experienced technicians will be on site to install the telematics solutions to ensure that everything runs smoothly and is optimally configured.

Workshops and training courses

Our workshops and training courses ensure that you can get the most out of our products. The installation of the telematics solutions is carried out together and the mode of operation is explained. Our experts are available to answer questions at any time.

Ongoing support

We are also available with ongoing support after the implementation has been completed to ensure that all requirements are met and that you receive the best possible support. From installation and training to a personal contact person: We are there for you right from the start.

The perfect support: the syniotec service app

The syniotec service app was specially developed by us to make the onboarding process as easy as possible for our customers. All that is required to use the application is a login with valid access data. As soon as you are logged in, you can immediately benefit from the various functions.

“syniotec has developed a platform with which we now know where our devices are, what our devices are doing and how they are doing it. With syniotec, we have made the step into the digital world.”

Arnulf Pucher

Technical Director
STRABAG Directorate Bavaria-South

“…In RAM we can see all the important information about rental contracts and our fleet in a completely transparent way. Setting up the interface to our ERP system also went quickly and smoothly.”

Fabio Hoch

Authorized signatory at Hoch Baumaschinen GmbH

“The telematics modules from syniotec offer the best conditions for the further digital transformation of our business. The syniotec team and technology help us to achieve our innovation goals.”

Fabian Schuster

Sales Division Manager at Kurt König

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In short:
We work for you

We don’t want digitalization to become a construction site, we want the construction site to be digitalized. As a pioneer, we find quick and pragmatic solutions to problems. This makes us a companion and pioneer of new standards.

Synchronizing you with the possibilities of the future

Smart Asset Manager

Simple operation and a complete overview for your construction company: Digitize and automate processes now with SAM. More about SAM

Rental Asset Manager

RAM was specially developed for the construction machinery rental industry. Analysis, tracking, digital handover protocols: all in one software. More about RAM

Telematics solutions

IoT devices for optimal tracking and fleet management. Important machine data is visualized directly in SAM & RAM. More about our IoT