Our customer service at syniotec
Personal Support
We focus on individual support and personal service. Every customer has a contact person who takes care of any questions and concerns that arise. This customized support guarantees that you receive the best possible support.
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Installation of telematics
Thanks to our simple and intuitive onboarding process, the workshop can equip the fleet with the hardware itself. On request, our experienced technicians will be on site to install the telematics solutions to ensure that everything runs smoothly and is optimally configured.
Workshops and training courses
Our workshops and training courses ensure that you can get the most out of our products. The installation of the telematics solutions is carried out together and the mode of operation is explained. Our experts are available to answer questions at any time.
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Ongoing support
We are also available with ongoing support after the implementation has been completed to ensure that all requirements are met and that you receive the best possible support. From installation and training to a personal contact person: We are there for you right from the start.
The perfect addition: the syniotec service app
The syniotec service app was specially developed by us to make the onboarding process as easy as possible for our customers. All that is required to use the application is a login with valid access data. As soon as you are logged in, you can immediately benefit from the various functions.
- Add equipment
- Edit equipment
- Use digital signatures
- Fast integration into our software
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“…In RAM we can see all the important information about rental contracts and our fleet in a completely transparent way. Setting up the interface to our ERP system also went quickly and smoothly.”
Fabio Hoch
Authorized signatory at Hoch Baumaschinen GmbH
In short:
We work for you
We don’t want digitalization to become a construction site, we want the construction site to be digitalized. As a pioneer, we find quick and pragmatic solutions to problems. This makes us a companion and pioneer of new standards.
Synchronizing you with the possibilities of the future
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Software for construction companies
Simple operation and a complete overview for your construction company: Digitize and automate processes now with our Smart Asset Manager. More about SAM
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Software for construction rental companies
The Rental Asset Manager was specially developed for the construction machinery rental industry. Analysis, tracking, digital handover protocols: all in one software. More about RAM
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Telematics solutions for every machine
IoT devices for optimal tracking and fleet management. Important machine data is visualized directly in SAM & RAM. More about our IoT